Collect Customer Feedback

Learn how you can collect customers' feedback by accessing these articles

• Email touchpoint - Creating your file with participant data: best practices
• Google review touchpoint - Add Google reviews to the Hello Customer platform
• Personalize your surveys by using metadata
• E-mail touchpoint - Uploading participants via FTPs
• E-mail touchpoint - Upload participants manually via the platform
• Quarantine Period
• Ask anywhere touchpoint - Upload answers in the platform
• Ask Anywhere touchpoint - Generate QR code
• Personalize your survey with custom CSS
• Setting up auto-responders
• Data management - Anonymization & Retention
• How to survey customers using Whatsapp
• Page logic - Customize the survey experience for different participants
• Ask anywhere touchpoint - Upload answers via FTPs server
• Touchpoints settings